RESOURCES & VISION

Intelligence & Strategy Journal

Articles, guides and technical perspective on customer profitability and data-driven decision-making.

Poster: How to develop the value of your portfolio

How to develop the value of your portfolio

A portfolio brings together very different relationships. This video explains why a generic retention strategy is not enough and how to decide what each relationship needs.
Poster: One portfolio, two ways of looking at it

One portfolio, two ways of looking at it

A customer portfolio can be seen as a contact list for the next campaign, or as a source of future value that needs to be cared for and developed.
Poster: Specialized intelligence to manage the value of your customers

Specialized intelligence to manage the value of your customers

Two customers can generate the same sales and still require different decisions. This video presents how Radar works, from data to the targeting plan.
Poster: The Radar effect

The Radar effect

Your data already feeds campaigns, recommendations and artificial intelligence agents. But what guides their decisions about each customer?